Privacy Policy

Our Commitment To Privacy

Your privacy is important to us here at Gericare Australia. We provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We strive to maintain the privacy of both our clients who patronize our online stores. It is our strict policy not to share, rent or sell such data to anyone without your electronic consent.

The Information We Collect

This notice applies to all information collected or submitted on the Gericare Australia website. On some pages, you can order products, make requests, and register to receive materials.

Information Collection

If you purchase online shopping cart services from Gericare Australia, we request personally identifiable information from you, including contact information, such as name, e-mail, and shipping address, credit card number and expiration date.

Promotional Communications

We will occasionally send you communications on products, services, special deals, promotions and news at Gericare Australia. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out" below.

Service-related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so, for instance, if our service is temporarily suspended for maintenance. You may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming e-mail to verify your signup. We will also communicate with you in response to your inquiries, to provide the services you request, to invoice you and to manage your account. We will communicate with you by e-mail, telephone or mail.

Shopping Cart Service

We use your personally identifiable information to provide shopping cart services. You enter information, some of which is personally identifiable information, in the Gericare Australia cart configuration form which instructs us on how to process orders you receive on your website. Such information includes the name of your website, contact information for sending orders, contact information for technical issues, shipping parameters, tax guidelines, Shopper checkout and payment options and affiliate programs.

Information Storage and Maintenance

Profile

We store information that we collect through cookies, log files, and clear gifs to create a "profile" of your preferences. We tie your personally identifiable information and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Choice/Opt-out

If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by e-mailing us at support@gericareaustralia.com.au

Technical Methodologies

Log Files

As with most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We use Google Analytics, which uses cookies to track non-personally identifiable information about visitors to our site in the aggregate. Such information includes length of visit, pages visited, geographical location of visitor by IP address and other website browsing behavior. We use this information to improve our website and make it more responsive to the needs of visitors.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on our sites. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. We set a persistent cookie to store the contents of Shoppers' shopping carts so that if a Shopper closes his or her browser, the contents of the cart will be saved for a finite period of time, usually 1 hour. If you reject cookies, you may still use our sites, but you would not be able to benefit from that capability.

Security

When ordering, all electronic payments are made through the Paypal Australia website using your credit card information or bank account information store with them. At no time is this data transmitted to Gericare Australia.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: support@gericareaustralia.com.au